Stuck in a Rut - Director Elsevier Employee Review

1.0
Sep 3, 2024
Recommend
CEO approval
Business outlook

Pros

1. Beautiful, centrally located offices 2. 100% remote option for most employees 3, Generous leave and time-off policies 4. Option to buy into extremely high quality health insurance 5. Congenial, kind and thoughtful colleagues

Cons

1. Pervasive defeatist attitude as Elsevier consistently misses commercial goals with no leadership accountability whatsoever, must acquire companies to create illusion of growth 2. Must learn and refine vocabulary/behaviors to explain/excuse consistent patterns of failure to organically grow 3. Most managers possess expertise and experience substantially below their grade and function at extremely low levels 4. Management is committed to finding ways to excuse lack of performance rather than solving problems, employees are highly incentivized to tell management team how effective they are 5. Managers conspire to force effective leaders out so as to maintain defeatist and apologetic culture

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Elsevier Response
1y
Thank you for sharing your review. We understand that every experience is unique and take each review seriously. While we regret to hear about the concerns raised regarding leadership accountability, growth, and performance, we would have benefitted more from your insights through investigation when you were with us. As a director, when you were with us, you must know that we are committed to cultivating an open culture where employees feel comfortable sharing candid feedback, contributing ideas, and driving change. While these experiences don't align with our intended culture, they highlight opportunities where we can and must do better. Our vision is to foster a high-performance environment emphasising transparent leadership and accountability. To that end, we're actively focused on building leadership capacity at all levels, investing in targeted training, and implementing performance metrics emphasising accountability and support for our teams. Growth is a crucial focus, and while acquisitions are part of our strategy to strengthen our capabilities, organic growth is equally critical. We are refining our internal development programs to ensure every leader and manager has the tools, knowledge, and support needed to succeed at the highest levels. We value transparency, honest feedback, and problem-solving over complacency, and we welcome further discussions with current and former employees to ensure we address these concerns comprehensively. Contact us at elseviergdrev@elsevier.com to discuss the issues you raised further.

Explore other reviews about Elsevier

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Industry leader Great benefits Incentive trips Invests heavily in its employees

Cons

Processes can be burdensome and clunky at times

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Elsevier Response
1mo
Thank you for this balanced and thoughtful review. We're glad to hear that our benefits and investment in people are making a positive impact, those are commitments we take seriously. On the process feedback: Leadership is actively reviewing operational workflows, and the advice to listen more closely to employee feedback is something we're holding ourselves accountable to. If you're open to it, we'd encourage you to bring specific examples forward through your team or people and culture contacts. Change is most effective when it's grounded in the real experiences of the people doing the work, and that means you. Feel free to reach out to us at elseviergdrev@elsevier.com to provide more information Thank you for staying engaged and for caring enough to share this. It matters.
4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Great company -Team has talented, experienced account managers and product experts who know the territory well

Cons

West team management is heavy on micromanagement and sets unrealistic territory targets without rep input — high turnover, and long tenure in company seems to shield this manager from accountability and growth

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