Terrible Management - Anonymous employee Ello Group Employee Review

Ello Group is a genuinely supportive and fun place to work. The culture is collaborative, people are friendly, and managers really invest in your development. There’s always something new happening across our products and partnerships, which keeps the work exciting. If you’re looking for a positive environment with real opportunities to grow, Ello is a great choice. The benefits are a real standout 30 days’ holiday plus bank holidays with an extra 5 days which accrues with service a fun social office culture with regular celebrations; £250 to try something new (from learning a skill to doing something adventurous like swimming with sharks!); Pawternity leave (two weeks WFH with a new pet); a paid Make a Difference Day to support a charity of your choice; discounted healthcare through BHSF; free access to our own brand products; and Meals on Ello (£30 monthly for each brand) & Many more! The work‑life balance is genuinely great too.

Because the business is growing quickly, things can change at short notice but it creates great opportunities to try new things and develop your skills.

The employee benefits are above average.

Management is inconsistent and disorganised, swinging between micromanaging every task and leaving the team completely unsupported. Feedback can be harsh and delivered publicly, under the guise of 'workplace banter', it never acknowledges when management is at fault, and any praise is almost always private. Communication and follow-up on tasks is unreliable, leaving staff frustrated and forced to chase answers. Work-from-home arrangements are tightly monitored, undermining trust and productivity. Unequal treatment and favouritism are common, negatively impacting team morale.