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Ellis Recruitment Group

Engaged employer

Glassdoor reviews are written by new staff. Study staff tenure - Consultant Ellis Recruitment Group Employee Review

1.0
Mar 13, 2024
Recommend
CEO approval
Business outlook

Pros

The Christmas parties, but the planning process was severely lacking last year. Details about the party only surfaced a few weeks prior, which wouldn't have been an issue if the venue hadn't been located two hours away. Thankfully, the attendance of sales directors who used their company credit cards saved staff from having to dip into their own pockets. Last year's Summer Social was decent, albeit lacking in activities and revolving solely around drinking. It felt more like a mandatory event rather than something eagerly anticipated by staff. In fact, a staff member had to cover the expenses with their personal credit card due to the absence of any prior organization. Commission is rewarding, provided it's actually disbursed.

Cons

Glassdoor reviews are typically requested from employees a few months after they join, at a time when the company's touted "amazing culture" still seems plausible. However, if you were to ask a longer-tenured employee without any hidden agendas, their review would likely paint a very different picture. The company's workforce has dwindled significantly due to a surge in resignations, now standing at less than 35 employees, contrary to the inflated numbers boasted on their website, which claims to have hundreds of employees worldwide. Ellis Recruitment Group recently secured (widely advertised) substantial investment, purportedly for business development. However, it appears that a significant portion of this investment will be allocated towards purchasing properties for the directors and upgrading their luxury vehicles. The investment company has been misled regarding the company's purported employee benefits, verbal abuse, culture, and treatment. Despite promises of incentives and quarterly trips, the reality is starkly different. In fact, there was only one team lunch in 2023, a far cry from the promised quarterly outings. No replacements have been hired following the training team's resignations in early 2023. Consequently, talented trainee recruiters have been lured away by other agencies that uphold their commitments and deliver on promises.

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Ellis Recruitment Group Response
2y
Thank you for taking the time to provide feedback. We value transparency and strive to address / comment on concerns raised by current and former employees. I am saddened to read this review and certainly in my role as CEO, I ask for feedback and insight on a regular basis – and the items raised in your review, I have had no previous knowledge of. I will attempt to address each point as you've raised them: 1. Christmas Party Planning: Our Christmas Parties are held in a different part of the country each year. There was significant planning and communication months in advance. We always provide accommodation for our team and their partners. The event is fully funded by the company and the venue invoiced the company for the event and no Director or member of the team had to expense any item of spend. Furthermore, we had several members of the US team fly over from Houston to enjoy the festivities and spend time with their UK colleagues – this has been the case for several years. 2. The Summer Social: This event was held at the Flight Club an award-winning darts themed multi themed gaming experience, in London during company time. It was an afternoon of games and social interaction which according to feedback everyone had fun. The event was prepaid by the company with senior management in attendance, so no staff had to pay for any aspect of the event. 3. Commission Disbursement: We take our contractual and bonus obligations seriously. We ensure fair and timely commission disbursement for all eligible employees. 4. Glassdoor Reviews: We do appreciate the independent reviews from our teams, so as prospective team members can gain insight into the culture of our company. It is mentioned in the review about staff with long tenure, something we are very proud of. 5. Company Size and Website Representation: Our company has experienced growth and changes, resulting in positive adjustments to our team and its size. The information displayed on our online platforms accurately reflects our current workforce. We're committed to providing transparent and up-to-date information to our stakeholders and these are a matter of public record via audited financial records. It is of record that we have had a good net gain in the number of people this year and have extended the number and type of roles, particularly more senior roles in Sales, Finance and the addition of Talent Acquisition in the US and UK, to assist in meeting our ambitious growth plans, all of which are detailed on our online platforms e.g. Linked In. 6. Investment Allocation: Decisions regarding investment allocation are made with careful consideration of our business development needs and growth strategies. We understand the importance of prudent financial management and strive to allocate resources effectively to support our company's objectives. We are proud to say that we have had well over 20% of the company’s shareholding awarded to existing employees, and a Long-Term Incentive Plan for current and future employees. 7. Employee Benefits and Culture: We're deeply committed to fostering a positive work environment characterised by transparency, inclusivity, and respect. As part of our investment, extensive independent due diligence was conducted on behalf of our new stakeholders. One of these workstreams included a thorough HR and People DD exercise, which as expected was extremely positive. Any concerns regarding employee benefits or culture would be taken seriously and addressed promptly. We encourage open dialogue and constructive feedback to ensure that all employees feel valued and supported. Our benefits include private health care, cycle to work, as well as electric car and technology salary sacrifice schemes. 8. New Hires: We have been fortunate to hire many new people since early 2023 both in UK and the US across all functions – these announcements are made on Linked In for all to see. 9. Advice to Management: We believe that we are transparent, honest, kind, and inclusive and I am sorry that you didn’t feel that we were. Our contractual obligations are always upheld, and I would invite you to contact me directly if you have any concerns in regard to your own contract. We measure success across many parameters from financial performance, client, and contractor care as well as scale and much more, and are always looking to improve. Best regards, Jason Jason Howlett – CEO

Explore other reviews about Ellis Recruitment Group

5.0
Feb 19, 2024
Recommend
CEO approval
Business outlook

Pros

You can tell they really care about their employees. I work with a great team and love the culture. There is growth and continuous development for everyone including mentors you can work with.

Cons

No cons at this time

1.0
Aug 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to work with several different sectors with being in a niche industry.

Cons

Working with the US Leadership and Team was a positive experience and showed great potential for success. However, this potential was never realized due to the lack of support, direction, and clarity from the UK Executive Leadership. Their guidance was inconsistent and ineffective, which made it difficult for the team to succeed despite numerous efforts. False promises were made regarding growth and promotions, with little to no recognition for hard work. In some cases, commissions were removed without notice. When concerns were raised, employees were often ignored or given vague responses. Even after experienced consultants were brought in to work with HR for ongoing issues, including poor communication, cultural differences between the US and UK markets, payroll/back-office errors, hiring, lack of sales support and training, unfortunately remained unresolved. Additionally, companywide emails were sent often from the Executive Team carried a threatening tone, creating an environment of fear and uncertainty. Employees became increasingly concerned about job security, yet HR and Consultants being fully aware of the situation, failed to intervene. Both UK and US employees were negatively affected, and although the Executive Team claimed to be open to feedback, in reality they were resistant to change and unwilling to implement meaningful improvements.

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