Overwhelming and Stressful - Bilingual Patient Advocate ElevatePFS Employee Review

I’ve only been employed there a short while, but I would already like to look for another job. The training is the worst you will come across. You are fed so much information in 3 weeks but learn nothing about the workflow for your position, so you will have to essentially teach yourself everything when you transition into your actual teams. However, then the focus becomes all about working as many accounts as you can, so you will have to deal with learning as you go, but also dealing with a manager who will be pressuring you to work cases quickly. It becomes extremely stressful and leads to burnout very early on. And don’t even get me started on the workload….it is completely ridiculous. The insane amount of work and knowledge that you have to have does NOT balance out with the pay rate. They really need to increase the pay for this position. I’ve heard the turnover rate is high and it does not surprise at all. It is sink or swim.