Colleagues on the same team are fantastic. The whole company used to be a great place to work.
Cons
Very weak onboarding training
I’ve watched several excellent teammates be pushed out or terminated. Upper management and shareholders continue to make lots of money while anything below middle management is always at risk of ‘cost cutting’.
Elevance Health Response
1mo
Thank you for your feedback. We’re glad to hear you value your teammates and the positive connections within your team.
We recognize the importance of strong onboarding, ongoing support, and retaining experienced employees. These are all areas we focus on through our continuous improvement efforts.
We also encourage sharing feedback through our monthly Associate Voice Surveys so we can better understand concerns and act on them. Your input is important and helps guide where we need to improve.
Good Benefits and insurance
Groceries benefit
School reimbursement
Gym benefits
Hospital indemnity
Insurance
Remote work convenience
Cons
Pay rate never really goes up.
Prefer to promote inexperience outsiders than from within.
Low pay
At the whim of Manager
Favoritism
Political
Pretentious
Metrics based of friendship with Management
Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group.
QIP is also at the whim of the manager.
Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.