Pros
I worked there for over two years. Most of the people who were employed there were good coworkers. It could be a fun environment. There was lots of knowledge in a variety of IT areas among the employees. Most of them have since left the company, so not sure what the employees are currently like.
Cons
They are not willing to pay well, therefore have a high turnover rate. Three people left after they were promised raises upon moving up in the company (from the hardware tech side to the "engineer" side of the company - raises never happened so they left). Also when you did receive a raise, it was for pennies. The training is laughable. Mine consisted of watching and reading about their time-keeping program, and it included lots of information not related to my position. A member of the management team runs the company and has been heard yelling at the top level manager when he did not agree with her (yes, in an office full of people, during business hours). This member of the management team is also confrontational with employees and other management. A real detriment to the organization. There were also lots of "emergencies" where their main client would want something done and you would be forced to stay after hours and go pick up trash in the client's comm rooms or similar mundane tasks.