3.0
Jun 5, 2017
Former employee, more than 1 year
Augusta, GA
Recommend
CEO approval
Business outlook
Pros
Professional call center with typical pros/cons of an overly social work environment. The pay is very good in ESA/Parts. When you take advantage of your commissions, you can strongly increase your salary.
Cons
Unfortunately, their after warranty service (along with others in the appliance industry) is a sham. And they have more loopholes than swiss cheese for not upholding their guarantee to replace customers appliances that have malfunctioned (or been damaged by servicers, or repeatedly not repaired) leaving you to provide excellent customer service for a lackluster situation.