Bad Management - Customer Service Representative (CSR) Eldis Group Employee Review

2.0
Dec 2, 2023
Recommend
CEO approval
Business outlook

Pros

It was great when I started, I got the shift I wanted immediately out of training, and within a year I was promoted to the offline team where I was handling inventory reports and sending emails to customers without having to answer calls for a ffull shift every day. Things went sour when I had to go on medical leave

Cons

Management failed to advise that my offline position no longer exisited until I contacted them about coming back from medical leave. While on medical leave the company restructured and I had to go back from medical leave with no sales training in a fully sales oriented environment. This last about 10 months, then they decidded to let me go because I wasn't making sales quotas.

Explore other reviews about Eldis Group

1.0
Aug 9, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much stress and flexible schedule

Cons

Team conflicts, messed up management and workflow

3
1.0
Dec 18, 2025
Recommend
CEO approval
Business outlook

Pros

-Work independently and not having people breathe down your back. -Scheduling

Cons

-Unfair wages, with the minimum wage hike the company did not compensate our current hourly wage to balance out, we all make basically minimum wage.

1
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