work environment - Sales Associate/Cashier El Pollo Loco Employee Review

1.0
Sep 20, 2020
Recommend
CEO approval
Business outlook

Pros

50% off food when working and 25% off when you are not working.

Cons

This place is always understaffed. They don't like putting workers or send you home early just to save hours. You don't get your breaks. You only get a 30, and they send you on your break when its convenient for the mod. If you work for 2 hours they'll send you on your break. You only get a 30, you don't get your two 10 minute breaks. They always rush you to take out orders through the dine in area and drive thru. Because of the "timer" , you can be in drive thru by yourself taking orders, packing the food , and charging the customers. They'll expect you to have the timer under 3 minutes. They have unrealistic goals and they always kiss up to the bigger bosses. I've been here for 5 years.

Explore other reviews about El Pollo Loco

5.0
Nov 18, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Flexible with my schedule

Cons

Can be overbearing at times

1.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much else other than free food

Cons

High turnover, favortism, lack of stability, disconnect between corporate and restaurants.

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