Its a great job to gain experience with customer service. - Anonymous employee El Pollo Loco Employee Review

3.0
Mar 1, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Customers can be really rude and impatient.

Cons

Mangers are really understanding when it comes to school events and work schedules.

Explore other reviews about El Pollo Loco

5.0
Nov 18, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Flexible with my schedule

Cons

Can be overbearing at times

1.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much else other than free food

Cons

High turnover, favortism, lack of stability, disconnect between corporate and restaurants.

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