Pros
The company culture is one big reason why I have been here for more than 3 years. The founders stuck to their guns and have built a solid company despite not a huge amount of funding. While every company has its challenges and all kind of persionalities on the leader board, our CEO Vineet, Rajesh who is our Chief Customer Officer, Charles in Sales are some of the best people anyone can work it. There is no back room politics and while some people may find the soft touch missing in management, it’s a principled group of people who not only lead by example but will take care of its people by going out of the way. Our product is fantastic and runs circles around the competition and you can see the kudos we are getting from the analyst and press communities. Customers love the product. Low churn is a great indicator of that.
Cons
We tolerate bad leadership longer than most which is a big mistake. For example our UK office leader should have long fired but is still there. Our marketing leadership needs to step up big time and start servicing their customer, sales more than what they have done.
