Not the worst place to work depending on who you are - Tech Support Engineer Edwards Employee Review

2.0
Oct 6, 2022
Recommend
CEO approval
Business outlook

Pros

I've had some fairly good experience with individuals at this company. For example, my manager is great at meeting my needs and hearing out what I have to say. Most of my colleagues are friendly and welcoming and willing to help if I have an issue or a favour needed doing. The working environment isn't completely unpleasant.

Cons

The site I work on is mostly aging which means there are some outdated comments floating around that are not clamped down on. Most people are happy to laugh at racist/sexist jokes. Additionally, the management of activities in my department seems to be a lot worse than other companies (according to more experienced employees) and most departments are also understaffed. The site is not very diverse in terms of ethnicity and gender and this affects the culture, which is disappointing. Many of the programs and equipment we use is outdated so doing simple tasks can take much longer than expected because things aren't just ready to go, you have to fiddle about for hours trying to find the right driver or version of software or cable that is onsite somewhere but no one knows where it is. This is generally frustrating as your job takes much longer.

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Edwards Response
3y
We regret your experience & would want to know more about it, request you to elaborate your issue with us on social@edwardsvacuum.com for us to understand better.

Explore other reviews about Edwards

5.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

I loved working there. Detailed 3D modeling is awesome and there was plenty of that kind of work. I worked on many new system designs as well as flagship systems.

Cons

Lack of documented engineering policies

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Edwards Response
7mo
We appreciate your review. Thank you for your feedback.
2.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small, family like environment in the plant

Cons

Upper Management always micro manages, does not permit new ways to go about the business. Frequent layoffs, no previous notice.

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Edwards Response
1mo
Thank you for taking the time to leave this feedback. To help us understand the issue better, please write to us at social@edwardsvacuum.com.
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