Pros
- The residents were genuinely the best part of the role.
- A unique group of older adults with interesting life stories and backgrounds.
- Daily interactions with residents were meaningful, engaging, and often fun.
Cons
- Compensation was low relative to workload and expectations.
- Despite being a nonprofit, there was a significant pay disparity: executive and senior leadership compensation appeared disproportionately high while frontline staff were underpaid.
- Favoritism was highly visible and directly impacted opportunities, support, and advancement.
- Career growth was very limited unless you were viewed as a “favorite,” at which point roles or pathways were sometimes created.
- Lack of transparency around promotions, compensation, and organizational decision-making.
- Limited employee advocacy or support from HR and leadership when concerns were raised.
- Several leaders lacked relevant background or experience for the roles they were managing.
- Workplace culture included frequent gossip, which undermined trust and professionalism.
- Performance feedback and expectations were inconsistently applied.