Friendly atmosphere but disappointing pay and culture issues - Support Services Coordinator Edenwald Employee Review

1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Residents and most hourly staff is friendly and great to work with. We treat each other like family.

Cons

After nearly 10 years with Edenwald Senior Living, my employment there has come to an end. During that time, I worked my way through multiple roles, ultimately serving as both a Support Services Coordinator and Maintenance Mechanic. I took pride in serving our residents and supporting the community. Unfortunately, my final experience with the organization left me disappointed. Despite providing a two-week notice and working through my resignation period, I was informed that I would not be paid for my remaining 11.2 hours of accrued PTO due to a call-out during my notice period. Throughout my tenure, my responsibilities continued to grow, often requiring me to wear multiple hats and take on significant operational responsibilities. However, I felt that my compensation did not keep pace with those expectations. When I left, I was earning $23 per hour, only slightly more than I had earned years earlier, while new maintenance employees were reportedly being hired at higher starting wages. I was also involved with the organization’s DEI committee for a period of time. One incident that particularly concerned me involved a board member making a comment comparing Black people to apes in the presence of staff and residents participating in the committee. From my perspective, the response that followed did not adequately address the seriousness of the situation, and it left a lasting impression on me.

Explore other reviews about Edenwald

5.0
Jan 5, 2025
Recommend
CEO approval
Business outlook

Pros

Perfect first job for a high school student.

Cons

The shifts weren't that long, which is a con if looking for more hours.

4.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

401k plan w/ 5% match for employees 21+ mostly nice customers yearly scholarship fairly consistent scheduling generally easy to request off days in advance

Cons

short shifts (usually ~4hr) sometimes hard to get scheduled on the days you want/ the number of days you want

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