A Lot of Discipline and No Respect - Program Manager EchoStar Employee Review

1.0
Feb 13, 2025
Recommend
CEO approval
Business outlook

Pros

Immediate management care about their people. They strive for you and your team to do better and grow. I would follow some of my immediate leadership.

Cons

This company has a fear-based culture that enstills a lack of trust among its workers. The founder is the chairman, and everything still routes through him. He has eyes on everything, including payment approvals and promotions. They will say the company culture has certain values, but in reality the main value is "discipline." We must be in the office, and your time is tracked. However, it is made sure this is not put in writing. Time in the office equates to productivity only. We all guess that 40 hours is what is expected. But people have speculated is that it's actually 42 1/2 hours per week that they prefer. You have to be in office by 9 and I was told they want you here til 4 at the earliest. Again, I am not certain. Otherwise you fear for your longevity here. We have to guess because it's not in writing. Changes trickle down swiftly through management instead. I've even heard online college experience gets deprioritized. Loyalty goes only one way as well. I have seen people be walked out for putting in a two weeks notice. Benefits are also minimal and not competitive. You get minimal PTO and have to resort to using it instead of having flexible leadership. Managing-up is quite difficult because whatever the founder says goes down the chain. It's a very stubborn culture from the top. The general workforce here is not seen as mature from the top. They monitor quite a bit of activity here and changes are swift and sudden. There are dashboards for leadership showing how many people buy in to Echostar products. We fear the less you have, the less you are valued. There is a complete lack of transparency by design. People complain and are in sour moods here quite often. This place has a reputation of being a hard place to work for a reason.

avatar
EchoStar Response
1y
Thank you for sharing your thoughts and concerns. We understand that the feedback you've provided reflects some significant challenges, and we genuinely appreciate your openness in addressing these issues. At Echostar, we deeply value our employees and understand that an environment built on trust and respect is essential for everyone to thrive. Our goal is always to foster a culture where collaboration, transparency, and growth are prioritized. We take your feedback seriously, especially regarding the balance between discipline and autonomy, and the importance of clear communication and expectations around time and work culture. Thank you again for your feedback—it helps us improve and move in the right direction. We are committed to making meaningful changes and ensuring that your concerns are addressed. If you would like to share more details, we encourage you to reach out to our HR team at HR@echostar.com.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

avatar
EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

See reviews by: Helpful|Rating|Date|All