Terrible HR Policies - Satellite Operations Technician EchoStar Employee Review

1.0
Jul 14, 2016
Recommend
CEO approval
Business outlook

Pros

There are none. This company's policies are unfair and cost me a job that I loved.

Cons

I had a few issues with wakefulness during my shifts, which were 7pm to 7am. I'm the father of two kids under 4 years old. Sleeping during the day is tough enough, but I was accused by a co-worker of falling asleep and subsequently fired. I had addressed management about the issue, and given some good advice (take walks, get coffee, do what it takes). On the days I was accused of sleeping, I had not. It wasn't easy, but I stayed awake. Once I was accused, I was not allowed to present my side of the story, and no REAL evidence was provided to prove my co-worker's claim, I was simply dismissed. I LOVED the job, but it wasn't worth fighting a major corporation who were intent on dismissing me anyways.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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