1.0
Aug 5, 2022
Former employee, less than 1 year
Sydney
Recommend
CEO approval
Business outlook
Pros
i cant think of any
Cons
The training for this customer service role was really bad. I was trained by one of the Customer Service Officers where she was always busy and rushing through the content when she was trying to explain the procedures. Plus I was expected to know about the UPS products and its functions when I had no training what so ever. After 2 days I was expected to know how to reply to enquiries and how to assign jobs. The customer service officer didnt give me any of her time when I had concerns or needed some help. She expected me to know everything. I then was told by HR that i was not compatible for this role.