Pros
Company offers decent benefits. HQ is located in a great location with lovely offices on a nice campus. Some departments recognize the value of team work and incoporate employees' ideas, which fosters creativity.
Cons
Not all departments are equal. Morale is awful. Over the past few years, some long term employees with extensive knowledge & passion for the company are treated with very little respect. It is common to see some mgmt in those depts. bullying, screaming and being rude to employees. Outbursts amongst some mgmt are common, daily tears amongst some employees are common, but respect & good communication from some mgmt is rare. Those who were consistently top performers have been beat down and some mgmt prefer robotic-type responses rather than the human touch to our customers. All emails and calls are reviewed to a point our customers poke fun at our mgmt. Focus is in the wrong place. Our customers do notice the difference. Key people with great knowledge & talents are leaving.