Profits over people - Anonymous employee Eataly Employee Review

1.0
Sep 29, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

20% discount in the store to buy good quality products; 10% discount in the wine store for employees

Cons

Bosses in the company talk a lot about hiring from within (i.e., promotions) but don't follow up on their word. Employee morale is low. Pay is atrocious and nobody with whom I worked had any notion of staying with the company for more than one year.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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