1.0
May 20, 2023
Current employee
Recommend
CEO approval
Business outlook
Pros
Benefits after three months, discount on food.
Cons
Boss doesn’t get his hands dirty if help is needed. Promised a raise then not given.
Explore other reviews about Eataly
5.0
Jun 17, 2026
Former contractor
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Amazing managers who listen and care for their employees
Cons
None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory
3.0
Jun 3, 2026
Former employee, less than 1 year
New York, NY
Recommend
CEO approval
Business outlook
Pros
Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry
Cons
Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here