Better than most barista jobs - Cashier/Barista Eataly Employee Review

3.0
Apr 12, 2023
Recommend
CEO approval
Business outlook

Pros

Can work less hours and still get health care. Job training was better than most cafes. Way less drinks to learn. Coworkers and management very supportive. Really great about transfering to different area if needed. Would only ever work here again out of all my cafe jobs. Pay could be better (hopefully its gone up since I worked here) but tips were solid

Cons

So much traffic. I think it may be better now with the new layout but there was no end to rushes. Customers are the typical needy business ones but you also get some pretty nice/decent tourists.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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