In order to grow, you will have to move where the opportunities are - Front End Lead Eataly Employee Review

4.0
Jun 13, 2022
Recommend
CEO approval
Business outlook

Pros

Learn about Italy and how everything is made especially bread, olive oil and pasta. Learn as much as you can and try and make friends in the different areas to help you get a full scope of the business as a whole

Cons

If you wish to grow with the company, move to where the opportunities are because promoting within your location may not always happen. As with any business, they are falling into American ideals of handling people and they honestly do not pay enough for what is expected of you and they will usually be the highest paying depending on the area the store is located in . Systems need an overhaul so that they actually talk to each other and cause less issues so you can provide the best customer service to their customers.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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