I enjoyed my time at Eataly - Host/Hostess Eataly Employee Review

4.0
Jan 16, 2022
Recommend
CEO approval
Business outlook

Pros

I liked my coworkers and most of my managers. There were actual benefits offered if you stayed long enough too -- very unusual for restaurants.

Cons

The hours were long and you constantly had to be on your feet. Restaurant culture in general can be difficult.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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