Horrible - Server Eataly Employee Review

1.0
Dec 6, 2019
Recommend
CEO approval
Business outlook

Pros

Honestly nothing I can think of besides some co workers

Cons

- work 6-7 hours with no break - take advantage of FOH workers - pooled tips and gratuities heavily taxed - tips not fairly distributed and never show employees what they make per day. - “free staff meal” is non existent because there was never enough food for FOH employees - always out of product which hindered service - clientele very rude and condescending - Management is always lost, never give direction. Always walking on eggshells. - Favour Italian employees - Italian managers are very rude to staff. And most from head office - High turnover rate and every department. Typically hire visa workers and foreign workers to avoid paying proper wages -disgusting staff bathroom and Changing facilities, huge transparent open window viewing right into changing and bathroom area. (Anyone can look in from adjacent buildings)

Explore other reviews about Eataly

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great food and perks. Many opportunities to grow in different locations.

Cons

More opportunities to grow for employee perks

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

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