Pros
As with any job, you may land among cool colleagues. Most wind up at Eataly due to interest in food and culture. Idealism has brought a lot of people here. There is a growth mentality but no $ to support it
Cons
There are some very nasty people at all levels of management, narcissistically coexisting in silence while working hard to undermine one another and their teams in a weird "I-told-your-so" environment where no one can share anyone else's success. Silos and divides in the weirdest places. A great place to wind up if you love Italian fruit leather but can't handle seeing your coworkers have a win. If you have management experience and like breathing down necks (frequently those of recent felons hired sans interview for minimum wage and a sweet corporate tax break, sometimes just those of skilled professionals who thought this company sounded awesome) that you hold at impossible standards, this is a great spot for you. To anyone who expects a cut of tips that meets some reasonable legal standard... don't.