Okay employer, bad mall - Anonymous employee Eataly Employee Review

3.0
Nov 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Eligible for benefits - Fun coworkers + reasonable supervisors (might depend on department?) - Very good mall environment if you want somewhere to walk or chill during breaks or outside of work - Management is supportive when you communicate needs - Mobility (saw some of my full-time coworkers get promoted due to their hard work)

Cons

- Westfield dictates paid parking for employees, company chooses to not cover costs of parking for part-time employees - Closest "employee" basement parking has sewage pipes running through that may and have burst + no prevention from shoppers parking in the employee-only basement - Extremely busy during weekends + holiday season, overwhelming despite any effort the company can make - Will overschedule you (nearly 40 hrs/week as part-time, even if you mention less in application/interview) unless you clearly communicate how many hours you need to work

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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