Great company, positive environment, but resistant to change. - Assessment Specialist ETS Employee Review

4.0
Dec 28, 2014
Recommend
CEO approval
Business outlook

Pros

Very supportive management, great benefits, positive work environment, good work-life balance. ETS is a great place to work and they treat employees with respect. The training for test developers relies on on-the-job-training so it can be hit or miss depending upon who you are assigned to work with. I was fortunate to work with great people who helped with my professional development. It can be a little overwhelming in the beginning since you learn as you go, but expectations are reasonable for new employees and responsibility tends to be increased with experience. In my experience colleagues and management are very supportive and create an atmosphere of collegiality. ETS is the kind of company where you can build a long career.

Cons

The company culture is very change averse. There is emphasis on length of service over quality of service. If you hang around long enough, you'll be promoted. ETS is terrified of losing employees with experience even if their job performance is lack-luster. Hard work tends to be rewarded with praise, but not necessarily with promotions or compensation. Merit increases are generally given each year, but the difference between the high and low end is not very significant and tends to be based more on where you are within your "salary band" than on performance.

Explore other reviews about ETS

5.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

Intelligent, caring, hardworking, professional co-workers

Cons

I'm told they have greatly changed since, new CEO

2
1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

1
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