Minimal Transparency, Communication, and Support - Academic Mentor ESM Group Employee Review

Great culture and a caring culture

You need to get used to the work life balance of later hours as a tutor

The rate for essay coaching and feedback hours is high and you can make your own schedule.

The company is composed of remote workers with minimal contact between them and the part-timers logging their own hours on the company platform. Communication is poor. Oftentimes you have to play telephone to address issues and many processes are not systematized or are needlessly convoluted. The rate for other work significantly drops to just above minimum wage. Hours are largely dependent on how many students you're paired with and how committed those students are to the college application process. If your students are uncommunicative and unreliable or prone to procrastination, your pay will plummet. It was unclear that you received students through counselors pitching your services to parents, meaning you are not directly involved in how many clients you have. This lack of involvement in the process means you are entirely dependent on the company to recruit and pair you with students. This can lead to shockingly few hours per week, well under the range stated during onboarding.