Toxic culture focused on social games and favoritism - Laptop Repair Technician ER2 Employee Review

1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Met a lot of cool warehouse workers and temp employees, who were mostly all let go.

Cons

This is for the Mesa location specifically. I cannot speak on the business outside of this specific location. Cult-ish. Favoritism. Preferential treatment. High school drama. Passive aggressiveness. Generally unprofessional environment. Its like if the type of people who never grew up after high school ran a business. Emphasis is 1000% on sucking up to your boss, congratulating the CEO on every little thing he does, going to the same church that everyone else goes to, or just being a general bootlicker than it is about getting your job done. If you want a job where you have to play a social game and preach fake "core values" then this is where to go. From the inside it very much feels like an angsty scrappy little start up, and they definitely treat the warehouse workers like it. If you do anything that someone upstairs doesn't like you get booted for "not being a culture fit." To get into leadership there you have to read some books and do some online courses, on your own time. This is a job that wants 100% of your attention at all times. This job is everyone's social life, and if you don't join that social game with everyone, they will not like you. Work here if you're good at pretending. I would only recommend this job to kids fresh out of high school looking to get some tech experience on their resume, but be advised, STAY OUT of the social game, get your experience, and get out. Year or two at most.

Explore other reviews about ER2

5.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a solid place to work. Good people to work with.

Cons

Don’t have any so far.

4.0
Feb 1, 2025
Recommend
CEO approval
Business outlook

Pros

ER2 is a fantastic place to work. The culture is amazing, focusing on serving others and continuous improvement, among other things. The people are kind and genuinely care. Management is awesome, and they have a culture where you don't feel the restriction of a hierarchy. Anyone and everyone is not only allowed to share ideas, or feedback, but is encouraged to do so. They provide many avenues for you to give feedback, include anonymous feedback. The benefits are very nice, from healthcare to even pet insurance among other items. They have regular team building events(i.e. bowling, trivia night, parties, even axe throwing!). They are a great place to build experience and skills, and you know that you aren't just another employee, you feel like you're part of a team, or as we often put it, the ER2 family.

Cons

Starting pay was lower than I expected for the position I was hired for. Still, the benefits were worthwhile. While we do get raises annually, the maximum guaranteed raise(based on performance reviews) is 5%. With cost of living increasing this isn't much. Due to the unique nature of the company's structure, there also aren't many opportunities for things like promotions.

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