Great Place to work - Home Energy Customer Service Representative ENGIE Employee Review

5.0
Apr 13, 2019
Recommend
CEO approval
Business outlook

Pros

The Home Energy customer service department is a great place to work. The TLs and Management do everything they can to help you progress such as allowing time for shadowing other departments and there are always secondments onto other teams.

Cons

The systems are slow and can sometimes make the job difficult. The pay is a little on the low side compared to the regional average

Explore other reviews about ENGIE

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great management, interesting work and care about safety

Cons

Not much to say - loved my time there

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

The work can be challenging but also fulfilling at the same time and many opportunities and resources to learn. The pay and benefits are a little above average.

Cons

The culture has adversely changed where it used to be cooperative but now it is more cut-throat and many things are not communicated properly and an imbalance of responsibility and accountability which is causing conflict. There are many "exceptions".

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