So glad to be out of there! - Audio Typist (Service Centre Agent) ENGIE Employee Review

1.0
Jun 27, 2017
Recommend
CEO approval
Business outlook

Pros

Great colleagues, team leaders and the opportunity to do some charitable work / raise money for good causes. Occasionally interesting work. I miss the staff.

Cons

Not one opportunity for career progression in Wales the entire time I worked at the company. You will develop depression, mental health issues, learned helplessness, be told that you are lucky to have this living wage paying job, be given no choice of relocating to another office when yours closes. Understaffed and overworked. Nearly impossible to book holidays for the summer or Christmas. If you speak to the person next to you a manager will want to know why. All sticks no carrots.

Explore other reviews about ENGIE

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Low stress nice co workers

Cons

Layed off after a year

1
avatar
ENGIE Response
4d
Thank you for taking the time to share your experience at ENGIE and for giving us a 5-star rating. We are delighted to hear that you enjoyed a low-stress environment and appreciated your co-workers. At ENGIE, we are fully committed to offering the opportunity to make a difference within an engaged community working toward a desirable and inclusive future. However, we are sorry to hear that your journey with us came to an end after a year, and we truly value the contribution you made during your time here. We wish you the very best in your future professional endeavors. Best regards, The ENGIE Team
3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

The work can be challenging but also fulfilling at the same time and many opportunities and resources to learn. The pay and benefits are a little above average.

Cons

The culture has adversely changed where it used to be cooperative but now it is more cut-throat and many things are not communicated properly and an imbalance of responsibility and accountability which is causing conflict. There are many "exceptions".

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