Dont be fooled by the "Great Place to Work" certification - Anonymous employee EMERITUS Employee Review

1.0
Jul 5, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits were superior and always looking to improve benefit offerings.

Cons

Do not be fooled by the Great Place to Work certification or the positive ratings on Glassdoor. There was a large PR movement to build this page and although at that time business and the atmosphere was great, it quickly changed when terrible management practices evolved and poor budgeting ( or lack of any budgeting) started the downward spiral. Day after day, management had no guidance of the direction of the business, overspent, overhired and total lack of transparency as to how the business was doing. Next came mass layoff and done in a way we always prided ourselves would never happen. Easy to blame the pandemic and a hurting economy when in reality lack of leadership is leading to the implosion. After almost 6 years, everyday should not still feel like the chaos of startup. I would seriously consider this organization before accepting an offer. Also, compensation seems to be much higher elsewhere.

Explore other reviews about EMERITUS

5.0
Sep 2, 2025
Recommend
CEO approval
Business outlook

Pros

Team was super supportive and easily leaves approved

Cons

Need to learn how to take credits for your own work

2.0
Jun 11, 2025
Recommend
CEO approval
Business outlook

Pros

- Fully remote - Initially lots of course opportunities to facilitate - Interface with university faculty on select courses

Cons

- Decreasing pay - Zero stability for contract renewals (contracts given one cohort at a time) - No loyalty from Emeritus leaders despite my four years of facilitating the same course from its inception and high reviews from students and faculty - Change in policy requiring to rotate learning facilitators on courses due to some facilitators flaking on new cohort assignments last minute (whenever I never had this issue) led me to lose over $25,000 in contract opportunities - Emeritus leaders under India and APAC verification have an over-reliance on course ratings without clearly defined ratings criteria for participants, using Zoom polls to rate sessions, leading participants to unfairly rate facilitators low when they are disappointed about other aspects of course (outdated content) having nothing to do with facilitation quality - Each vertical within Emeritus (Global/US, India, APAC) has different priorities, new program advisors can drop initiatives of previous advisors leading to learning facilitator contracts not being renewed without explanation - Facilitators are viewed as customer service agents and learners as customers and the course as a product, meaning education becomes more about pleasing learner demands than actual quality of education - facilitators might take less risks in office hours due to fear of losing contracts, needing to facilitate for high ratings instead of appropriately challenging students

See reviews by: Helpful|Rating|Date|All