Great Company, Great People - Middle Management EGR Group Employee Review

Those that speak up are listened too. Focus on continuous improvement. Great improvements in employee engagement and empowerment.

IT support is based in Head Office (Australia). Seems to take forever to get system issues or improvements addressed.

On the whole, the working people were OK, easy to get along with and cooperative. The pay was just OK, and one could do a lot worse in the SEMA realm; most SEMA member companies are underfunded amateur-hour hobbies/passions-turned-businesses, and EGR is run as a business, which should be a good thing.

The US office is not really run as a profit center, more as a distribution/cost center. The goal of minimizing costs drives the culture, and there is a lot of turnover. Even the biggest customers complain that they would get a new coordinator about every six months, and the cycle - new customer rep starts, being sometimes introduced by the current person, sometimes not - get-acquainted - define the problems - begin to solve them - person quits or gets canned, - new person starts - rinse, repeat forever Some might find the almost second-nature Aussie use of profanity used in the workplace a bit uncomfortable. If so, either understand up front that it isn't meant in a bad way or directed as an insult or even at you, but more as just their dialect - or go elsewhere. It just isn't such a big deal.