A great work culture nurturing internal opportunity with rewards to match! - Customer Services Manager EDF Employee Review

5.0
Oct 4, 2014
Recommend
CEO approval
Business outlook

Pros

A solid salary package with up to 28 days holiday per year, great pension benefits and company contributions to private health insurance for all levels of the corporation. Speaking from experience, there are great opportunities to progress internally if you have what it takes and can perform. There is a great culture and acceptance that every decision we make may not be the correct one but everything is done with the right intention in mind and there is a genuine customer focus. A great place to work.

Cons

Unfortunately, not all staff are committed to their role and there is definitely room for improvement in attitude of some individuals which the company actively works to change and improve. Very little else, I think all large companies can suffer with limited communication at times on certain topics and perhaps more direct comms from your managers would be better placed.

Explore other reviews about EDF

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company is a great place to work

Cons

None, company is a great place

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Cons

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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