Good money, good job security - but not a career - Retentions Agent EDF Employee Review

4.0
Jul 16, 2013
Recommend
CEO approval
Business outlook

Pros

Good salary and commission, incentives and a lot of opportunity for overtime. Safe and secure lifestyle, unless you're caught doing something wrong (there are lots of rules)

Cons

High school style discipline, anal management, over-the-top processes and regulations. Can you see yourself sitting on a phone until you're 60?

Explore other reviews about EDF

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

The company is a great place to work

Cons

None, company is a great place

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Cons

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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