3.0
Jul 27, 2016
Current employee, more than 1 year
Sunderland, North East England, England
Recommend
CEO approval
Business outlook
Pros
If you can get to grips with it this job is easy and can become effortless. The pay is extremely good for a call centre and increases yearly. There are some lovely people to be found in the place and even some lovely, caring managers which is rare in a call centre environment.
Cons
Bad relations inter-department, everyone feels like they are against each other. Lots of micro management and obvious bullying. Job uncertainty for managers filters down to an uneasiness of staff. Over emphasising unrealistic and petty targets leads to stress and other mental health problems among staff.