Pros
Some of the colleagues are truly nice
Cons
Worst management, bullies and unprofessional people being picked by higher management to create a company where decent and educated people will find it hard to sustain. High turnover. Constantly recruiting and people leaving them. Blind leading blind, haphazard process keeps changing without notice. No proper knowledge base and access to materials to improve skills are offered to selected individuals. Ideal example of nepotism, favouritism and systematic targeting of individuals they find as a threat. Company breaches crucial industry procedures and only now has gained the capacity to bill prepayment meters. Huge flaw in their billing software and hugely depended on human intervention to bill. There is not a single account where customers have not been a victim of financial detriment. They ask you to not use interpreter services to save cost. Anyone raising any concerns are hunted down and eventually sacked