Pros
Hybrid working, reasonable pay, trying to improve (you know it’s bad when you have to put that as a pro)
Cons
E.on next has a great idea about the culture they want you to perceive them to have & on paper it sounds like it would be a great way to work, however in practice it is completely different. You’ve got some leadership who really try to embrace an embody the culture & promote this in their teams & then you have others who don’t & it can cause conflict. My TL is amazing, my OM is a bully. The company grew so big so quickly the they put the wrong people in their roles. They have a self led learning model which feels like a cop out to not train right or offer support. You have to be a jack of all trades master of none. There is no support when dealing with customers so there is a fob culture. People have no pride & are afraid to ask support because they are chasing numbers, then they tell us to focus on quality but then you get told you’re not doing good enough for not hitting numbers. OMs want everyone on performance plans so they can escalate issues and fire you (they try to say it’s for support). They act like a nanny state wanting to be in every aspect of your life & there is no proper HR so no one is holding bad leadership accountable. If your face doesn’t fit & you’re not perfect then you have no chance to develop. Overworked under appreciated & you’re supposed to sign your soul over to them with fake positivity because they’ve given you a job.