E.ON

Standard Call centre with the usual backroom issues - Customer Service Representative E.ON Employee Review

2.0

Jan 2, 2024

Recommend

CEO approval

Business outlook

Pros

Some of your co-workers are really nice and they had some excellent managers. The work you encounter will usually be varied and no day will usually get the same style of calls; you do have the opportunity to build relationships with stakeholders and do casework.

Cons

Lots of backroom negative behaviours, a values system that people didn't stick to, people who are unable to do their job correctly are rewarded while those who fix the mistakes caused by other people and do extra work aren't. You will be expected to go above and beyond while being fed half truths and being treated poorly by other managers.

E.ON Response

Thank you for taking the time to write a review. We are pleased to hear that you enjoyed aspects working at E.ON and had great co-workers and excellent managers. We are concerned to hear about your negative experiences within the departement. We value your comments and would really like to discuss this further with you. If you’d be happy to discuss any aspects in more detail, please contact us via the employerbranduk@eonenergy.com mailbox. We’d really like to hear from you as we are constantly striving to improve our processes and appreciate your views as this helps us keep on improving the employee experience. We wish you all the best for the future and for your career going forward. Kind Regards, E.ON UK Careers Team

Standard Call centre with the usual backroom issues - Customer Service Representative E.ON Employee Review

Explore other reviews about E.ON

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches