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      E.ON

      Engaged employer

      E.ON reviews

      Crap customer service job in a decent-ish company - Customer Service Specialist E.ON Employee Review

      3.0
      Nov 6, 2016
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid ok to say it was just a customer service role. Cafe was pretty good as well at Phoenix Park

      Cons

      Terrible conversations with customers - customers love bashing the energy firms. Resource planning was terrible - constantly had queues of 200+ customers waiting

      avatar
      E.ON Response
      9y
      Thank you very much for your honest review. We agree that it can sometimes be challenging dealing with customer grievances and we are grateful to all those who support us with this. We are constantly trying to optimise our resourcing so that customers are not waiting an unreasonable amount of time. Please email us at yourhr@eon.com if you would like to discuss this further.

      Explore other reviews about E.ON

      5.0
      Sep 29, 2022
      Project specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues, fast paced environment. Industry can be quite challenging, complex I'd say.

      Cons

      Due to market liberalization there are a lot of changes to cope with. The company is navigating through changes and transformation so you have to keep up with them (changes)

      4.0
      Aug 18, 2024
      Legal counsel
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance overall

      Cons

      Lots of work on many legal matters

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