Secure and healthy job - Customer Service Representative Dutchie Employee Review

Fun place to work, interesting field and nice new tech stack, great coworkers, leadership is not half bad, most diverse workplace I've ever been in.

The work life balance can be great at times and bad at others. It is very team dependent though. Your requirements shift quickly. Obsessed with AI and optimization.

From what I heard, it used to be a phenomenal culture, but I joined just a week or two after the first major round of layoffs. The hostile company takeover was soon to follow then many rounds of layoffs to come.

A couple of very large, public layoffs, but to later avoid press - the rest were weekly, but small enough to avoid public notice which meant they were never acknowledged even within the company. Working weekends and taking calls to your personal cell number at night for extra work is smiled upon. Company at a complete loss of direction and there seems to be no desire for actual data or for things to work. It's like they want more on paper to show investors or something - it's actually unbelievable how little the company now does while completely overworking everyone.