Incompetent - Crew Member Dunkin' Employee Review

2.0
Jun 28, 2023
Recommend
CEO approval
Business outlook

Pros

Free food when on breaks

Cons

Idiotic management that cannot commit to a schedule, yet schedules employees 3 weeks in advance, and expects employees to cover shifts at the drop of a hat Managers often scream and berate employees in front of customers, leading to a high turnover rate Management choosing clear favorites with some workers able to call out at will while others are forced to stay late for no reason Management will straight up lie to you about taking time off (in my experience my manager told me he called everyone available and that there was nobody that was able to swap shifts with me. He sent this to me at 7am, meaning that he likely called nobody as I have never received a call from him before 10am) Management is unable to keep proper stock of food or supplies leading to a chronic lack of donuts and pastries and well as cleaning supplies Pest issue in my store is pervasive and constant, with no real attempts to remove it Spotty training system which creates workers who are incapable of doing everything the job requires them Management not caring for employee health (i.e. workers being forced to carry heavy trays of food with a broken wrist)

Explore other reviews about Dunkin'

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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