Understaffed and poor evening supervision - Anonymous employee Dunkin' Employee Review

2.0
Jul 15, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learned a lot on how to prioritize and manage time. Customers in the area are overall friendly and there are lots of regulars. Overall flexible hours, as long as you plan 2 weeks ahead. Head management generally friendly.

Cons

Understaffed. Need to train new employees better. Lack of supervision in evening shift.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

People are like family here

Cons

We need more flexibility with WFH

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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