Employees matter too! - Crew Member Dunkin' Employee Review

1.0
Jan 8, 2015
Recommend
CEO approval
Business outlook

Pros

Customers! I worked in a local town and my guests were always so appreciative of me. I loved brightening up their days simply by making them a coffee!

Cons

They care about money and looking good on paper. They don't care about employees in the slightest. Not even when they are in the hospital after getting injured on the job.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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