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      Dunkin'

      Part of Inspire Brands

      Engaged employer

      Dunkin' reviews

      Dunkin Donuts employment review - Shift Leader Dunkin' Employee Review

      2.0
      Aug 19, 2019
      Shift leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast paced working environment. For the most part everyone worked like a team. It was a steady income.

      Cons

      The downsides were all managerial. The managers were very mean and didnt ever "manage" anything. Most of them would just sit in the office and pretend like nothing was going on and avoid fixing problems. The owners were also similar. They did not often come into check the stores or the employees.

      Explore other reviews about Dunkin'

      5.0
      Jun 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

      Cons

      No cons, overall good place

      3.0
      Jun 28, 2026
      Cashier
      Recommend
      CEO approval
      Business outlook

      Pros

      Tips can be great in the morning, and the free coffee makes for a great pick me up.

      Cons

      Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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