It was great for a while but after that it just all went down hill and was an overall terrible experience. - Anonymous employee Dunkin' Employee Review

3.0
Sep 28, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You build a great idea of what true customer service is and it prepares you for further jobs along the way.

Cons

Alot of favoritism from certain managers in my opinion and everything has to be done Thier way even if you have it down in your own way.

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

4.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

I liked my manager, owner, and team a lot

Cons

Very busy, a lot of days were very understaffed.

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