Very high expectations - Manager Dunkin' Employee Review

3.0
Dec 27, 2012
Recommend
CEO approval
Business outlook

Pros

Get to know customers quickly because most are regulars. Easy to get promoted if you are a hardworker.

Cons

Not adequately staffed because too much focus on profit. Managers have to work 50+ hours for salary. Very difficult to take a weekend or holiday off, especially managers. High expectations, but no incentive.

Explore other reviews about Dunkin'

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome culture, coworkers/ team mates

Cons

Consistency of Hours or availability

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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