Easy Work, Management Makes it Difficult - Crew Member Dunkin' Employee Review

3.0
Dec 20, 2025
Recommend
CEO approval
Business outlook

Pros

Depends on location, though mine got generous tips, regulars would typically give $3-5 each for every shift. Customers are pleasant, most coworkers are nice to work with (location dependent), if you had a queer manager it was great

Cons

Management, always was management; never does their proper job (make the schedule), condescending to workers (customer complaints online can confirm this), arbitrary and unclear rules, improper training procedure

Explore other reviews about Dunkin'

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work yay

Cons

People not so good to work with

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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