3.0
Jul 31, 2010
Former employee
Durham, NC
Recommend
CEO approval
Business outlook
Pros
Duke Med Center has no shortage of competent, mindful self-starters. Some have worked there for 20 years or more and are fiercely loyal (not just to the basketball team).
Cons
Managers could use more leadership training - and a warmer 'bedside manner' - when it comes to leading by example, building credibility, communicating important decisions and giving real-time, relevant feedback. I saw frustration and tears from staff at all ladder rungs. High pressure environment for the doctors, nurses and technicians that impacts the office workers (business managers, account managers, admins, marketing teams).