Duke University health System - Analyst, IT Duke Health Employee Review

3.0
Apr 5, 2013
Recommend
CEO approval
Business outlook

Pros

Fair to strong job security, ability to move around (or up) to other departments within job title. Seemingly fair market value salary.

Cons

Training... within position, and for available positions is not strong. Severe lack of diversity, especially in the Sr. Analyst and management ranks. You must do your homework on the market, or you will not be compensated properly. Almost impossible to increase your salary, and even a vertical move (e.g. from Analyst to Sr. Analyst) will generally come with an offer of the lowest possible pay increase, despite established guidelines that allow up to a 10% increase for such a move.

Explore other reviews about Duke Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

See reviews by: Helpful|Rating|Date|All